Diversity in Perspective, Uniformity of Participation

Swarming is a work style characterized by a flurry of collective activity by whoever is around to help out. Ideally, that’s a diverse group of professionals who may not have worked together before. The swarm comes together quickly to attack a problem or an opportunity and dissolves once the project is over. Collective intelligence is the name of the game.

It seems like the surest route to collective intelligence on a team is intelligent team members. But researchers found that how smart team members were didn’t strongly affect team performance. What did? Team interaction. Groups that did well welcomed multiple perspectives.

The equal distribution of individual contributions also improved performance. Groups where team members participated equally in discussions were more collectively intelligent. If you want an effective team, consider reining in the members who are over-contributors and drawing out the shrinking violets.

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